Definition - A Curbside Consult is when a physician offers informal advice and/or treatment recommendations to another physician, colleague or peer.
Traditionally, Curbside Consults were only available to those within a physician or surgeons inner circle, until now! With a quick and easy Curbside Consult via MoonlightOrtho®, our Orthopedic and Sports Medicine providers may offer you informal and non-specific advice, discussing generalities regarding your medical or orthopedic condition. We CAN NOT give a firm diagnosis or prescribe any treatment recommendations via a Curbside consult; however, we CAN tell patients if and when you should seek further medical care for such or when it might be "OK" to self-treat. The Curbside Consult will be preformed by a current provider on the MoonlightOrtho® platform, not a triage nurse or medical assistant. Additionally, a full patient account registration, medical questionnaire and video upload are not required, so you can get some FAST answers to some complicated questions!Continue
Detailed Definition – In a “Curbside Consult,” a physician offers informal advice and/or treatment recommendations to another physician, colleague or peer. The doctor requesting the information is not obligated to use it; that decision remains his, but the requesting doctor would be unlikely to seek the information in the first place unless he already had a high opinion of his curbside consultant. In such a doctor-to-doctor communication, details that patients need are usually omitted, because both physicians already know the basics.
MoonlightOrtho® has modified this concept for the non-physician layperson and the general public (patients). With a quick and easy Curbside Consult via MoonlightOrtho®, our Orthopedic and Sports Medicine providers may offer you informal and non-patient-specific health information, discussing general principles regarding your medical or orthopedic condition. We CAN NOT give a diagnosis or make any treatment recommendations via a Curbside Consult, nor do we try to; we certainly cannot prescribe medications. We CAN tell laypersons if and when they should seek further medical care, however, or when it might be "OK" to self-treat. The Curbside Consult will be offered by a physician or advanced practitioner currently on the MoonlightOrtho® platform, not a triage nurse or medical assistant. Additionally, a full patient account registration, medical questionnaire and video upload are not required!
Please Note: By clicking the link below to proceed, you Agree and understand that the Curbside Consult does NOT use HIPPA-compliant communication technology and that it is NOT meant to offer specific medical advice. By using the Curbside Consult feature, you do not become the patient of the physician who answers your inquiry, nor does he become your doctor. A Curbside Consult is not the practice of medicine, because it does not attempt to diagnose or treat any individual. As such, a Curbside Consult is limited to discussing medical or orthopedic conditions in a general sense only, without being specific to an individual patient’s diagnosis. Do not try to substitute a Curbside Consult for medical advice. Doing so is a misuse of the service, and could be dangerous. If you want a formal diagnosis, or treatment, or both, please see your doctor or register for a New Patient Visit at MoonlightOrtho.com. Thank you!I Agree To Proceed With A Curbside Consult
A Second Opinion Chart Review is for the patient who wants a non-biased Orthopedic provider to review their medical records from an outside source, i.e. another physician or hospital, and give additional treatment Recommendation(s), based on the information available and the MoonligtOrtho® provider’s years of experience in their field of expertise.
The patient will be asked to upload their outside medical records, along with any supporting documentation or reports (up to 30 pages). The medical chart will be thoroughly reviewed by your MoonlightOrtho® provider and an independent Assessment and Recommendation(s) will be made. This may or may not be in alignment with the previous treating practitioners’ recommendations.Search A Provider
A Phone Consult is a personal phone call, from your MoonlightOrtho® provider, and can be utilized to discuss anything the patient wants to discuss regarding the field of Orthopedics. The patient may have questions regarding the use of orthobiologics such as stem cell or platlet rich plasma (PRP) injections, or they may have questions or want advice concerning new or cutting edge technologies or surgical procedures. The Phone Consult will include 20 minutes of uninterrupted conversation with your MoonlightOrtho® provider. No documentation is preformed as there is no exchange of written or video information between the patient or provider. This is an on-demand, phone call-only visit.Search A Provider
A New Patient Visit at MoonligtOrtho® includes: upload of a medical questionnaire, along with a two-minute self-video describing and showing the patients symptoms and any associated referral documents or reports from the patients primary care physician. With this option, patients may establish care of ONE body part/joint with an Orthopedic Surgeon or Sports Medicine physician.
Recommendation(s) for treatment, just as with an office-based visit, along with a return video. Treatment via MoonlightOrtho® may include: a referral to Physical Therapy, imaging such as an MRI or X-ray, lab testing and other diagnostic studies, or evaluation by sub-specialists such as a Neurologist or Rheumatologist. Our physicians may also write for prescription medications; and although we are a telehealth platform, when surgery is indicated we will make the appropriate recommendations.Search A Provider
A Carpal Tunnel Concierge Visit is a specialized type of New Patient visit, for those patients who have previously been diagnosed with carpal tunnel syndrome by another medical professional. If you have not been previously diagnosed with carpal tunnel syndrome by your local provider, you will need a more extensive evaluation and workup; please register for a New Patient Visit, or Concierge Visit.
With a Carpal Tunnel Concierge Visit type, patients will upload a patient Intake Form, along with a self-video, and their local providers’office notes (showing a diagnosis of carpal tunnel syndrome), and if already preformed the results of their carpal tunnel study. Next, the MoonlightOrtho® provider will review all information and make an Assessment and Recommendation(s), including: an order for a carpal tunnel study (an EMG or an Ultra Sound), a steroid injection or other conservative treatment including bracing, medications or Physical Therapy. A recommendation for surgery may be made as well, based on the individual patient’s symptoms and the objective severity of their carpal tunnel syndrome on EMG or US.
For those patients in whom surgery is recommended, we have partnered with CarpalTunnelConcierge.com, a direct-to-consumer/fee-for-service, surgical tourism company, to offer a ‘cash-pay’ option to one of the most common surgical procedures performed by Orthopedic Surgeons, carpal tunnel release surgery. This service is offered to patients from all over the world as a sort of medical tourism, as our patients not only travel for the significant cost savings compared to the equivalent hospital/insurance based surgery, but for the actual vacation before or after their 10-minute procedure as well, as our Hand Surgeons are located in some of the most beautiful locations in the world, such as Lake Tahoe! For more information regarding direct-to-consumer hand surgery and medical tourism, please visit: CarpalTunnelConcierge.com
A note to patients interested in the Carpal Tunnel Concierge Surgical Program:
As with all visit types, telemedicine can not be practiced across state lines and patients will need to initially register for a Carpal Tunnel Concierge Visit. with a provider licensed in the state that the patient resides, which can be accomplished by searching for a surgeon by Select Painful Area & Select Your State. (Please see the list of Hand Surgeons below who participate in the Carpal Tunnel Concierge surgical program.)
However, if you do not reside in a state with a licensed Hand Surgeon who participates in the Carpal Tunnel Concierge surgical program, OR if you would like to have your surgery performed outside of your state of residence (as medical tourism, for example) then please initially register to be seen by a MoonlightOrtho® provider in your state, who will then discuss your case and transfer your care to a Hand Surgeon in any location that you choose.
Participating CarpalTunnelConcierge.com Hand Surgeons
Lake Tahoe, NV – Dr. David Eisenhauer – licensed in: CA, MO, NV, OKSearch A Provider
A Return Visit is for patients who have already established care with a MoonlightOrtho® provider via a New Patient Visit, but who may still need some on-going care for their INITIAL problem. The patient may have undergone an imaging study, completed Physical Therapy or a course of anti-inflammatories (NSAIDS), but are still in need of additional treatment recommendations.
With a Return Visit patients will be asked to add new information to their original medical questionnaire, while uploading a new video demonstrating any additional or new changes in their symptoms. The MoonlightOrtho® provider will record a return video along with an updated written Assessment and Recommendation(s).
Patients may complete as many Return Visits as they need to treat their INITIAL problem, however a NEW problem will require another New Patient Visit.
At MoonlightOrtho® we charge less than the cost of most insurance co-pays for our Imaging Referral & Imaging Review visit types, and you won't have to drive anywhere or sit in some stuffy waiting room just to get the referral you need or to go over the report with your practitioner.
For patients wanting or needing an Imaging Referral for an X-ray, MRI, CT scan or other, our MoonlightOrtho® providers can quickly generate this for a flat $39 fee, when indicated. This referral/Doctors order may be utilized at any location or imaging facility that the patient chooses! (SORRY, we can not pre-authorize insurance.)
For established patients needing an Imaging or Lab Review, simply upload the Radiologists or laboratory report to your Encounter, we will then review it and make additional written Recommendations, based on the results of your study. We are happy to review the X-ray images as well, which can be scanned in and uploaded along with the report; however, unfortunately we can not review actual images of an MRI, CT scan or other advanced imaging modality, as the file is too large (typically consisting of hundreds of individual images).
If you are not an established patient with MoonlightOrtho®and want us to review your imaging, lab, or EMG report, and give treatment recommendations, please register for a New Patient Visit or Concierge Visit.
Note: We STRONGLY recommend patients to seek follow-up care for review of any imaging or lab study that has been preformed, either with your MoonlightOrtho® provider or your local Primary Care or Orthopedic Physician.Get Your On-Line Imaging Referral/Order NOW!
Additionally, MoonlightOrtho® has partnered with FastXray.com, a national supplier of Orthopedic imaging services, to offer our new and existing patients a direct-to-consumer (cash-pay) option for Orthopedic/musculoskeletal imaging. FastXray rates are up to 75% less than competing facilities!Go To FastXray.com
A Physical Therapy Consult consists of 20 minutes of on-demand, “real-time” chat with a licensed Physical Therapist. With this type of consult, your PT can offer insight and education about treatments to speed your recovery time, and will provide home exercises that can be preformed for various orthopedic conditions. The PT may also provide guidance, pictures and/or videos describing the specific stretches and exercises most beneficial to you. Additionally, during your consult, the Physical Therapist may offer a full telemedicine PT program, and can arrange for a follow up Physical Therapy treatment in a telemedicine or clinical setting, typically within a few days. This will streamline the process of getting into Physical Therapy for conservative or post-operative treatment of your musculoskeletal condition. At MoonlightOrtho® we believe in continuity of care, and take a "team approach" to treating your orthopedic problem(s)!
MoonlightOrtho® has partnered with FastXray.com, a national supplier of Orthopedic imaging services, to offer our new and existing patients a direct-to-consumer (cash-pay) option for Orthopedic/musculoskeletal imaging. Via FastXray we are able to offer our MoonlightOrtho® patients the most affordable MRI, X-ray, CT Scan, Ultra Sound, and other imaging modalities, nationwide. For example, the average cost of an MRI, performed at a FastXray location and reviewed by a board-certified Radiologist, may be up to 75% less than a similar study preformed at competing facilities.
Additionally, via MoonlightOrtho® we offer our patients an online referral service for just $39, for those patients who want or need an orthopedic imaging modality, but do not have the requisite referral/Doctors order to undergo such imaging. With a FastXray Visit, MoonlightOrtho® patients may bypass the traditional difficulties/constraints of obtaining a referral or Doctors order for Orthopedic imaging such as an X-ray or MRI.
With a FastXray Visit on MoonlightOrtho®, the referral/Doctors order will be quickly generated online by one of our MoonlightOrtho® providers, and may be utilized at a FastXray location or any imaging facility that the patient chooses! (NO insurance pre-authorizations will be performed by your MoonlightOrtho® provider).
For those patients who utilize MoonlightOrtho® for their referral/Doctors order, we also offer an Imaging Review Visit type, which will give you quick feedback on the results of your study – as opposed to waiting for weeks to get into your local provider, just to go over the results and be given treatment options.Go To FastXray.com Get Your On-Line Imaging Referral/Order NOW!
A Post-Operative Visit is a concierge level service that can ONLY be offered by surgeons who are established MoonlightOrtho® providers. This option is not available to all patients, and may ONLY be taken advantage of if your surgeon has given you specific directions/permission to do so. A Post-Operative Visit MUST be arranged for by your surgeon, prior to or after your surgery, and should be completed within 90 days of your surgical date. There will be NO charge for this type of telehealth visit via MoonlightOrtho®.
With a Post-Operative Visit, patients may bypass the medical questionnaire and simply upload a brief video showing their surgeon the incision site, along with any additional information that the surgeon has asked for specific comment. You surgeon should give particular instructions on how to relay the information most pertinent to them during your healing period. On the self-video, patients may also ask questions regarding: ongoing limitations, expected return to work/sports, etc. Your MoonlightOrtho® provider will then respond by filling out the Assessment and Recommendation(s) portion of the medical questionnaire, and may also a prepare a return video. Prescriptions, return-to-work notes and Physical Therapy instructions may be given via a Post-Operative Visit at MoonlightOrtho® (If your surgeon is not yet part of the MoonlightOrtho® provider network, please let them know that you would appreciate the convenience of this service!)Search A Provider
The Ortho University Video Library and the Ask-An-Ortho chat forum are provided FREE of charge to our MoonlightOrtho® patients! Via the OrthoU video series patients may research their symptoms and/or their diagnosis and learn about some simple self-diagnostic tools, along with some general home treatment recommendations, some treatments that are only available "in office", and when it may be time to consider surgery. Each individual topic is covered by a Board Certified and Fellowship Trained Orthopedic Surgeon, with a practice emphasis in that area of orthopedic pathology.
For any lingering, unanswered questions MoonlightOrtho® additionally offers the Ask-An-Ortho forum, which is an e-mail based question and answer platform where patients may ask our MoonlightOrtho® providers orthopedic-related questions and receive some general, non-personalized, answers regarding specific orthopedic conditions. This too is FREE advice/information from our board certified and fellowship trained Orthopedic Surgeons and Sports Medicine Physicians.
To access these great features, we ask for you to register for a FREE patient account (the red tab in the top/right corner of the website). Once logged into your Patient Dashboard you will have unlimited access to the OrthoU Video Library, and can separately register for the Ask-An-Ortho forum.Go To the OrthoU Video Library
BoneBrace.com is not an e-commerce site and we DO NOT not sell braces directly. Our goal is to give consumers another option when an Orthopedic splint or brace is needed, or when a specific brace has been recommended by your provider. We have researched hundreds of braces across countless websites to find you the lowest priced braces, recommended by our sub-specialized Orthopedic Surgeons (a wrist brace recommended by a Hand and Wrist surgeon, a back brace recommended by a Spine Surgeon, etc.) These are often the same splints and braces you would receive when seeing an Orthopedic Surgeon or Sports Medicine Physician in his or her office, but at direct-to-consumer pricing.
For a better understanding of when, where, why and how to wear the brace for maximum benefit, please register for a FREE account at www.MoonlightOrtho.com and review our OrthoU video series, where we discuss the "most commons" in Orthopedic Surgery and Sports Medicine, including simple home treatment recommendations and brace ware.Go To BoneBrace